Frequently Asked Questions
CANCELLATION / REFUND POLICY
Terms and Conditions
Please read these Terms & Conditions carefully. By payment of class/workshop you are agreeing to the Following Terms & Conditions. - If a workshop is cancelled by Make Your Own Cosmetics - due to insufficient numbers, illness or natural disaster etc, the participants ("you") will be offered a full refund, a reschedule or a credit. - Make Your Own Cosmetics will endeavour to inform all participants of a new venue or other changes at least 48hrs prior to the workshop if possible. - If a participant wishes to cancel their place 3 days prior to commencement of a workshop, they may do so however a $50 administration fee will apply. - The participants will be offered a reschedule or refund on any monies paid (minus the administration charge). - If a participant wishes to cancel their place less than 3 days prior to commencement of a workshop, they may do so but in favour of reschedule or refund on any monies paid (minus the administration charge) only . - If a participant would like to transfer a workshop to someone else, you must do so in writing no later than 7 days prior or you may have to forfeit your booking and all fees paid. - Credit can only be completed once within 6 months of the original workshop date and can be used on any of Make Your Own Cosmetics workshops of same or greater value. - Any balance difference must be paid by the participant. - If the participant fails to attend the subsequent workshop to which they have transferred their credit to or the 6 months expires, they will forfeit all fees. - For any further information you may require it is best to contact us – info.myoc@gmail.com
