We do not issue refund or exchange of products due to hygiene issues. Orders can be cancelled within 24 hours of placing the order. Once the order has been dispatched cancellation will not be accepted.

CANCELLATION / REFUND POLICY Terms and Conditions Please read these Terms & Conditions carefully. By payment of class/workshop you are agreeing to the Following Terms & Conditions. - If a workshop is cancelled by Make Your Own Cosmetics - due to insufficient numbers, illness or natural disaster etc, the participants ("you") will be offered a full refund, a reschedule or a credit. - Make Your Own Cosmetics will endeavour to inform all participants of a new venue or other changes at least 48hrs prior to the workshop if possible. - If a participant wishes to cancel their place 3 days prior to commencement of a workshop, they may do so however a $50 administration fee will apply. - The participants will be offered a reschedule or refund on any monies paid (minus the administration charge). - If a participant wishes to cancel their place less than 3 days prior to commencement of a workshop, they may do so but in favour of reschedule or refund on any monies paid (minus the administration charge) only . - If a participant would like to transfer a workshop to someone else, you must do so in writing no later than 7 days prior or you may have to forfeit your booking and all fees paid. - Credit can only be completed once within 6 months of the original workshop date and can be used on any of Make Your Own Cosmetics workshops of same or greater value. - Any balance difference must be paid by the participant. - If the participant fails to attend the subsequent workshop to which they have transferred their credit to or the 6 months expires, they will forfeit all fees. - For any further information you may require it is best to contact us – info.myoc@gmail.com